First class retailer! I was treated like royalty. I did make a large purchase, but I feel that I would have gotten the same treatment if I were there to have a battery change. The staff was very knowledgeable, professional, and pleasant. I truly feel as if I am now a client and not a customer. Never anyplace else for me!
No other jeweler will ever top Coffin and Trout. Katherine is superb in every single way and their service and professionalism is matched by no one. The quality and attention to detail is unprecedented. To put it another way, when my girls grow up and are looking for their engagement ring I will let them only buy from Coffin and Trout.
I worked with Danielle to find a ring for my future wife. Let me set the stage: I went in to Coffin and Trout about six months ago to get my watch adjusted after two other jewelers refused (my watch isn't a fancy Rolex). So, upon entering the store, I lead with that and Danielle was the one that joked back, declaring that they would definitely help me out. We all had a laugh and while waiting I noticed a very nice ring that would look perfect on my girlfriend. It just so happened to fit her...which made it difficult to leave the store without it. That said, I emailed her six months after the fact and she not only remembered me, she remembered the ring I was looking at. I was deployed over seas so naturally I needed help getting the ring I wanted for my girl. Danielle worked with me despite the eight hour time difference through email and over the phone and made it possible for me to get the ring upon my return home. Their quality is unmatched and their customer service is something I have never seen but always look for. I will definitely be returning to the store to buy the wedding bands and possibly more things! Thank you Danielle and Coffin and Trout!
My husband and I have gone to Coffin &Trout for many years, going back as far as when the store was located on Dobson & Guadalupe. From the first time we went to Coffin & Trout back then, to our most recent purchase almost a week ago, the experience has always been 5-star. The 5-star rating begins with the people who are there to help you find what you are looking for. We have been going to see Dean after Coffin & Trout relocated their store to the Casa Paloma Shopping Center in Chandler. Dean is very personable, soft-spoken, impeccably dressed, and extremely knowledgeable about diamonds, Rolex watches, and the other fine jewelry in the store. He has consistently shown us over the years with his expertise that we can and do trust him to tell us the truth about our diamond purchases. You can count on Dean to be open and honest and point out the three C's of the diamond you are interested in. Having someone you can trust when it comes to diamonds is very rare. Dean has given us peace of mind and surety about some of the most important purchases we have ever made.When you walk into the beautiful store, everyone is welcoming and ready to help you find what you are looking for. You will not be disappointed when you see the most excellent quality of their workmanship and the uniqueness of their award-winning ring designs. Whether you are looking for diamonds, or looking for any kind of fine, distinctive jewelry, I highly recommend Coffin & Trout as the place to go.
I had a wonderful experience buying our engagement ring at Coffin and Trout. Danielle was great to work with through the whole process of looking at rings, designing a custom one and selecting the diamond. I didn't feel pressured at all while shopping as compared to other places. The ring turned out beautiful and we are so happy with the experience.
Coffin and Trout Fine Jewellers - Official Rolex Retailer is a Canadian Jewelry Store based in Chandler, Quebec. Coffin and Trout Fine Jewellers - Official Rolex Retailer is located at 7131 W Ray Rd #22, Chandler, AZ 85226, USA, Chandler, Quebec 85226, Canada.
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