Recently, we contacted Pipetech after all of the plumbing in our home revolted. We had always experienced some backing up of water in the kitchen sink when we ran the washing machine, but we were told that narrower pipes were used back in 1964 when our place was built, so we accepted the fact that we would always have the problem. Occasionally, we relied on Drano and Liquid-Plumr to manage it, and called a rooter service every few years for a good snaking of the pipes. But the problem persisted, and eventually became worse, especially when we had visitors for any length of time. Recently, we had company who stayed with us for a week, which meant more showers, and more toilet, laundry and dishwasher use. One morning while our company was here, we all started getting ready for a day-trip, so both showers were going and toilets were being flushed. We were horrified when we suddenly had bubbling toilets that could be heard throughout the house along with backed up sinks and sewage in our bathtub and shower. It was so disgusting, not to mention embarrassing. We immediately got online and looked for a plumbing outfit that looked reputable and professional because we knew we needed more help than any rooter service could provide. We decided to call Pipetech, and JR immediately responded. It took some time to determine the source of the problem, but JR discovered that a snake previously used by another company had broken off and lodged in a pipe under our guest bedroom. JR advised that there was a possibility we would have to jackhammer the bedroom floor to replace the pipe. The thought of the mess it would create and the cost of such an undertaking was daunting. JR informed us that the offending pipe was several feet from the edge of the house, and suggested that if he could dig down about 4-5 feet outside the guestroom behind our front bushes and then under the guestroom a few feet, he might be able to locate the pipe. He spent several days digging (between other emergency calls), and finally located it. But JR could not guarantee that he could extricate the snake and replace the pipe because of the distance he had to work from. It was so hot out and he wore his long-sleeved uniform throughout the whole ordeal. We made sure he was always hydrated, but worried about him constantly. We prayed he would be able to resolve the problem, but not at the expense of his health, so we began to resign ourselves to the fact that we would have to jackhammer the guestroom floor. On the third day, his boss accompanied him, and together they made one final effort to extricate the snake. Suddenly, from inside the house, we heard loud cheering and laughter and ran outside to find they had succeeded in their mission. Their perseverance and hard work paid off, and we are eternally grateful to JR and Pipetech. Throughout the process, we also learned we had no washouts, so JR installed washouts to assist with any future problems, which we pray to God we never have. Thank you, JR and Pipetech. We would recommend anyone with plumbing needs to call Pipetech, and be sure to ask for JR! Kay and Randy McNamara
Marcus at Pipetech troubleshot a low pressure hot water issue in our master shower. He found the problem quick, which was a stuck shutoff valve. Marcus was professional and informative.Thank you,Steve P.
My technician Dillinger did a very professional install of a new hot water heater and explained all the steps to me. He also assisted in obtaining a method of payment so it could be done in a timely manner. So thank you for having a thoughtful, helpful employee who considered customer service important.
Jr and Jacob were prompt , courteous and professional. Fixed my issue and pleased with their service. I would highly reccomend
JR was AWESOME! Stressful day with water shooting out of my bathroom sink, finally found the main shut off valve and looked online. I found Pipetech, they had a lot of good reviews so I called. The lady that answered (I forget her name) was super helpful and understanding. They called back and let me know when (JR) was on his way. JR came and put shoe covers on and proceeded to fix the broken valve. The price was great, I signed up for the year maintance check ups. These guys did a fantastic job! Thank you again!
Pipetech Plumbing and Rooter is a Canadian Plumber based in Chandler, Quebec. Pipetech Plumbing and Rooter is located at 3045 N Colorado St #5, Chandler, AZ 85225, USA, Chandler, Quebec 85225, Canada.
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