Clean, offers a large variety of workout equipment. One of my personal favorite things about Mountainside Ocotillo is the RIG! Machines aren't really my thing so I take full advantage of the CrossFit section. Seems like a more mature crowd who attends this location, which is super nice. They also have a basketball court and group fitness for all ages.
I'm in town for over a week and had called numerous gyms about short term options. The least expensive option I found was $15 per day. Luckily I called Mountainside Fitness and found out they have a weekly option for just $35! I was so impressed by this. No other gym had this option. This saved me $70 compared to if I had paid a daily fee elsewhere. The gym itself is great. It's on the smaller side, but seems to have plenty of equipment and cardio machines.But the best part of my experience was the customer service!The guy that helped me out, Bradley, was so friendly. He asked why I was in town. When I told him I was here for my son's baseball tournaments, he told me he plays baseball also and we had a great conversation. He looked into a couple of showcase camps he knew about and got me the information for them. He definitely went above and beyond.If I lived here, I would certainly join this gym.
Unfortunately, this location has gone downhill. Childcare is over crowded and they can't handle the children. Bathrooms are not up to date and don't look Like they are cleaned regularly. And I just learned that after 3 months on a month-to-month membership they charge you an annual fee...on a month-to-month membership! The staff is less than helpful and when I asked for a supervisor i was told that the person I was speaking with was an assistant supervisor and still couldn't help me. I would not recommend this place to anyone I know.
This score is affected by staff experiences. Frustrating and disappointing Staff never knows whats going at their own location. For example If theres a special instructor led class they have zero idea and cant find in their own system. They will blame everyone from the instructor to the program director. They dont think of ways to resolve issues themselves like contacting the instructor or program director etc. If you want ice in your container they dont wash their hands. They just go from the front desk to handling your container and the ice machine scooper. Staff doesnt regularly check bathrooms. They stand around clustered with each other at front desk area. The general Manager always has his door closed. He doesnt mingle with customers, say hello or ask how its going. What can be improved etc
Overall is a good gym, kind of on the smaller side, kind of on the expensive side too . But I do like the towels and coffee being included. Im given them 3 stars cause they charged me 99$ for an annual fee that was NEVER explained to me when i joined, just grabbed me by surprise. So when you add up the 99$ + the 45$ each month plus kind of expensive. I still go cause is so close to my home that it makes sense. But you guys should really be more transparent with that annual fee charge and let people know that its going to happen and when ... NOT COOL to sneak it in!
Mountainside Fitness Chandler is a Canadian Gym based in Chandler, Quebec. Mountainside Fitness Chandler is located at 1920 S Alma School Rd, Chandler, AZ 85248, USA, Chandler, Quebec 85248, Canada.
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